MiCA (Markets in Crypto-Assets Regulation) is the European Union's regulatory framework for crypto- assets. It introduces consistent standards across all 30 European Economic Area (EEA) member states for how platforms operate, how client assets are held, and what protections are in place for clients. MiCA brings crypto- asset services in line with the oversight standards already applied to traditional financial services across the EEA.

Nexo has established a MiCA-compliant structure for the EEA under German regulatory oversight.

Your Nexo account, products, and services will remain fully available, operating within a MiCA-compliant setup. Your funds remain secure and fully accessible at all times. Our EEA setup aligns with the regulatory standards introduced by MiCA, while the platform experience you rely on stays the same.

Nexo's EEA setup operates within the regulatory framework established by MiCA, under German regulatory oversight. On top of this, Nexo's own multi-layered security infrastructure — the same infrastructure you have relied on since 2018 — continues to apply.

All your crypto-assets and access to Nexo's product suite remain fully available at all times. Our services remain seamless and uninterrupted, as always.

EEA cardholders retain their cards, with no changes to cashback, spending limits, or Debit and Credit Mode. Your Loyalty tier and NEXO Token utility continue to function as they do today.

Nexo's MiCA-ready structure is designed to ensure full continuity of our products and services. There is no planned downtime, service interruption, or disruption to any part of the platform. You can keep using the Nexo platform and products as normal.

Your full transaction history remains available in your Nexo account. Nothing changes in how you access or export your account data.

Your account continues to work exactly as it does today — top-ups, withdrawals, and all account operations remain fully available at all times.

No action is required from you at this time. Your account continues to operate as normal. Existing clients will be gradually and seamlessly transitioned to Nexo's EEA structure from July 1 onward. New clients joining from July 1 will be onboarded directly through the EEA setup.

This FAQ is live and will continue to be updated on a regular basis. You can also follow updates on our official channels (Reddit, X, LinkedIn) and reach out to our 24/7 Client Care team.

Existing EEA customers will be gradually and seamlessly transitioned to Nexo's EEA structure from July 1 onward. Your account, products, and services continue to operate as normal.

New customers joining from July 1 will be onboarded directly through the EEA setup from day one. You'll have full access to Nexo's products and services under our MiCA-compliant framework.

Existing EEA customers will be gradually and seamlessly transitioned to Nexo's EEA structure from July 1 onward. New customers joining from July 1 will be onboarded directly through the EEA setup from day one.

All official Nexo communications come from @nexo.com domains and carry your personal Anti-Phishing Code in the email footer. If an email does not include your code, it is not from Nexo. You can set up your Anti-Phishing Code under My Profile > Security in the Nexo app. You can also verify any email, social media handle, or URL at channel-validator.

If you receive a communication that claims to be from Nexo but does not carry your Anti-Phishing Code, do not click any links or share any information. You can verify the sender through the Channel Validator and report anything suspicious to our 24/7 Client Care team.