Protecting what matters: Nexo’s Anti-Scam Engine
Sep 29•3 min read

Your digital asset journey should feel clear and secure. Nexo’s Anti-Scam Engine adds an intelligent layer of protection that works quietly in the background and offers clear prompts when something looks unusual. The goal is simple: help you build wealth with confidence while keeping you in control.
What’s new: Introducing the Anti-Scam Engine
We’ve enhanced our anti-scam framework to provide proactive defense against emerging blockchain-specific threats by recognizing subtle red flags in transaction patterns and delivering real-time alerts when suspicious activity is detected. The updated flow also tracks how scams evolve to intervene at the right moment and uses leading blockchain security integrations to automate risk-based decisions.
What you’ll see in‑app
Default‑on, risk‑based checks: Intelligent signals assess activity and surface guidance only when needed.
Explainable prompts: When we detect elevated risk, you see a short explanation and simple options, not jargon.
Right‑sized intervention: Most prompts let you double‑check and proceed. In rare high‑risk cases, we may pause a transfer for a quick review.
- Real‑time insight: Behind the scenes, we combine granular behavioral logic with intelligence from leading blockchain security providers.
Every client is unique. That’s why the Anti-Scam Engine delivers personalized, context-aware messaging. Instead of overblocking, we provide clear, timely communication that empowers you to make informed decisions.
Where is the Anti-Scam Engine applied today?
Nexo’s enhanced Anti-Scam Engine is live across Ethereum, Optimism, BNB Chain, Polygon, Arbitrum, Avalanche, and Base.
Additional networks are planned in a phased rollout, including Bitcoin, Solana, Tron, and XRP. We’ll keep you updated as coverage expands.
Why it matters
Financial fraud has adapted to every technological leap, and today’s scams are more organized and cross-border than ever. So-called “pig butchering” is a prime example: professionalized networks that blend social engineering with digital tools to deceive victims over time. Unlike traditional theft, many crypto scams rely on social engineering: tricking users into sending funds voluntarily. From romance scams and pig butchering schemes to fake tech support, the tactics are becoming harder to spot. With global losses estimated in the tens of billions, these schemes are not unique to crypto – they are a challenge every responsible financial institution must address to protect its clients.
In digital assets specifically, the scope of the problem is growing. Chainalysis reported that cryptocurrency scams accounted for at least $9.9 billion in on-chain losses in 2024, with pig butchering and high-yield investment schemes among the most damaging. At Nexo, we view prevention as the most powerful defense and have built our journeys to stay ahead of these threats.
Еarlier this year, our Financial Crime Compliance Manager, Bozhidar Dobrev, joined a special webinar alongside representatives from the United States Secret Service and GeoComply to raise awareness and share insights on tackling pig butchering. Among other insights, he vocalized our commitment – that strong protection should feel invisible until it’s needed.
With explainable prompts and right‑sized friction, Nexo’s Anti-Scam Engine navigates you while keeping your investing experience smooth.
Our commitment
This upgrade strengthens Nexo’s mission to protect client assets, enhance transparency, and retain trust. With proactive defense at the heart of our approach, we’re not just responding to scams—we’re staying ahead of them. At Nexo, your safety isn’t optional – it’s fundamental. With our Anti-Scam Engine, we’re making digital asset investing more secure, transparent, and trustworthy than ever.
Need help?
Visit the Help Center for a walkthrough and frequently asked questions.