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Our EEA services continue uninterrupted

Аccess to our products and services remains seamless and uninterrupted, as always.

About MiCA.

What is MiCA?

MiCA (Markets in Crypto-Assets Regulation) is the European Union's regulatory framework for crypto- assets. It introduces consistent standards across all 30 European Economic Area (EEA) member states for how platforms operate, how client assets are held, and what protections are in place for clients. MiCA brings crypto- asset services in line with the oversight standards already applied to traditional financial services across the EEA.

What has Nexo done to comply with MiCA?

To support our EEA services, Nexo works with dedicated, MiFID & MiCA-licensed European partners across key specialist functions. This structure adds dedicated European infrastructure to Nexo's platform and is designed to support full access, asset safeguarding, and a secure, reliable experience for EEA clients.

What does this mean for my Nexo account?

Your Nexo account, products, and services will remain available, and there will be no changes. Your funds remain secure and fully accessible at all times. Our EEA setup aligns with the regulatory standards introduced by MiCA, while the platform experience you rely on stays the same.

Our products and services remain unchanged.

Are my assets protected?

Our EEA setup operates within the regulatory framework established by MiCA. On top of this, Nexo's own multi-layered security infrastructure — the same infrastructure you have relied on since 2018 — continues to apply.

Will I have access to my crypto-assets and products?

Your crypto-assets and access to Nexo's product suite remain available at all times. Our services remain seamless and uninterrupted, as always.

Does this ЕЕА setup apply to my country?

Our EEA structure covers the EEA member states in which Nexo operates. Nexo's EEA setup operates via two regulated European partners — both licensed under the Markets in Crypto-Assets Regulation (MiCAR).

MiCAR is the binding EU-level framework that supersedes prior national crypto-asset regimes across the EEA, including any transitional VASP registries or national licensing arrangements that may have applied before MiCAR came into full effect. Nexo's product suite is available to clients in these jurisdictions through this EEA partner setup.

Austria

EEA setup applies. Austria's prior national VASP regime under the Financial Markets Authority (FMA) is superseded by MiCAR. EEA clients based in Austria are served through this EEA partner setup.

Belgium

EEA setup applies. Belgium's prior national crypto registration framework under the FSMA is superseded by MiCAR. EEA clients based in Belgium are served through this EEA partner setup.

Croatia

EEA setup applies. Croatia's prior national framework under Hanfa is superseded by MiCAR. EEA clients based in Croatia are served through this EEA partner setup.

Cyprus

EEA setup applies. Cyprus's prior national CASP registration framework under CySEC is superseded by MiCAR. EEA clients based in Cyprus are served through this EEA partner setup.

Czech Republic

EEA setup applies. The Czech Republic's prior national virtual asset framework under the CNB is superseded by MiCAR. EEA clients based in the Czech Republic are served through this EEA partner setup.

Denmark

EEA setup applies. Denmark's prior national virtual currency provider registration under the Danish FSA is superseded by MiCAR. EEA clients based in Denmark are served through this EEA partner setup.

Estonia

EEA setup applies. Estonia's prior national virtual asset service provider licensing regime under the FIU is superseded by MiCAR. EEA clients based in Estonia are served through this EEA partner setup.

Finland

EEA setup applies. Finland's prior national virtual currency provider registration under the FIN-FSA is superseded by MiCAR. EEA clients based in Finland are served through this EEA partner setup.

France

EEA setup applies. France's prior national DASP (Digital Asset Service Provider) registration and optional licensing framework under the AMF is superseded by MiCAR. EEA clients based in France are served through this EEA partner setup.

Germany

EEA setup applies. Germany's prior national crypto custody and crypto asset service licensing regime is superseded by MiCAR. EEA clients based in Germany are served through this EEA partner setup.

Greece

EEA setup applies. Greece's prior national VASP registration framework under the Hellenic Capital Market Commission is superseded by MiCAR. EEA clients based in Greece are served through this EEA partner setup.

Hungary

EEA setup applies. Hungary's prior national virtual asset framework under the MNB is superseded by MiCAR. EEA clients based in Hungary are served through this EEA partner setup.

Iceland

EEA setup applies. Iceland's prior national framework under the FME is superseded by MiCAR. EEA clients based in Iceland are served through this EEA partner setup.

Ireland

EEA setup applies. Ireland's prior national VASP registration regime under the Central Bank of Ireland is superseded by MiCAR. EEA clients based in Ireland are served through this EEA partner setup.

Italy

EEA setup applies. Italy's prior national VASP registration regime under the OAM is superseded by MiCAR. EEA clients based in Italy are served through this EEA partner setup.

Latvia

EEA setup applies. Latvia's prior national virtual asset service provider registration under the FKTK is superseded by MiCAR. EEA clients based in Latvia are served through this EEA partner setup.

Liechtenstein

EEA setup applies. Liechtenstein's prior national framework under the FMA — including its own Token Act regime — is superseded by MiCAR. EEA clients based in Liechtenstein are served through this EEA partner setup.

Lithuania

EEA setup applies. Lithuania's prior national VASP licensing regime under the Bank of Lithuania is superseded by MiCAR. EEA clients based in Lithuania are served through this EEA partner setup.

Luxembourg

EEA setup applies. Luxembourg's prior national virtual asset framework under the CSSF is superseded by MiCAR. EEA clients based in Luxembourg are served through this EEA partner setup.

Malta

EEA setup applies. Malta's prior national virtual financial assets framework under the MFSA is superseded by MiCAR. EEA clients based in Malta are served through this EEA partner setup.

Netherlands

EEA setup applies. The Netherlands' prior national crypto service provider registration regime under DNB is superseded by MiCAR. EEA clients based in the Netherlands are served through this EEA partner setup.

Norway

EEA setup applies. Norway's prior national virtual currency exchange and custodian wallet registration under Finanstilsynet is superseded by MiCAR. EEA clients based in Norway are served through this EEA partner setup.

Poland

EEA setup applies. Poland's prior national virtual asset service provider registration under the Ministry of Finance is superseded by MiCAR. EEA clients based in Poland are served through this EEA partner setup.

Portugal

EEA setup applies. Portugal's prior national VASP registration under the Banco de Portugal — including the transitional registry under Article 143(3) of MiCAR — is superseded by MiCAR as the operative compliance standard. EEA clients based in Portugal are served through this EEA partner setup.

Romania

EEA setup applies. Romania's prior national virtual asset framework under the ASF is superseded by MiCAR. EEA clients based in Romania are served through this EEA partner setup.

Slovakia

EEA setup applies. Slovakia's prior national virtual asset framework under the NBS is superseded by MiCAR. EEA clients based in Slovakia are served through this EEA partner setup.

Slovenia

EEA setup applies. Slovenia's prior national virtual currency framework under the Bank of Slovenia is superseded by MiCAR. EEA clients based in Slovenia are served through this EEA partner setup.

Spain

EEA setup applies. Spain's prior national VASP registration regime under the CNMV and Banco de España is superseded by MiCAR. EEA clients based in Spain are served through this EEA partner setup.

Sweden

EEA setup applies. Sweden's prior national virtual currency exchange and custodian wallet registration under Finansinspektionen is superseded by MiCAR. EEA clients based in Sweden are served through this EEA partner setup.

Will there be any service interruptions?

This EEA setup is designed to ensure continuity of our products and services. There is no planned downtime, service interruption, or disruption to any part of the platform. You can keep using the Nexo platform and products as normal.

Is my transaction history preserved?

Your full transaction history remains available in your Nexo account. Nothing changes in how you access or export your account data.

Will I be able to use my account as normal?

Your account continues to work exactly as it does today — top-ups, withdrawals, and all account operations remain available at all times.

Will my Nexo Card, Loyalty tier, and NEXO Token benefits continue as normal?

EEA cardholders retain their cards, with no changes to cashback, spending limits, or Debit and Credit Mode. Your Loyalty tier and NEXOToken utility continue to function as they do today.

Our EEA structure & partners.

Who is your custody partner, and what role does it play in my account?

Tangany is a Munich-based digital asset custodian, MiCAR-licensed and BaFin-regulated, with over €3 billion in assets under custody for 60+ institutional clients. Tangany holds EEA client crypto-assets in segregated, institutional-grade custody under EU regulatory standards.

Who is going to be your trading partner, and what role does it play in my account? (Ramp-Up Phase)

Currently in the ramp-up phase and finalizing infrastructure optimization: DLT Finance, operated by DLT Securities GmbH, is a Frankfurt-based investment firm licensed under MiCAR and MiFID II. In this EEA setup, they will provide the brokerage infrastructure behind EEA client trades, acting as the trading counterparty.

Why did Nexo choose this setup?

This EEA operational framework pairs Nexo’s client-facing platform with our partners — one providing brokerage, the other custody. This is standard infrastructure partitioning, which is a recognised structure under MiCAR, and Nexo chose it to draw on best-in-class licensed specialists. The structure has been established in accordance with MiCAR requirements and operates within the regulatory authorisations held by our partner companies.

How can I independently verify your partner's authorisations?

Both firms' authorisations are recorded in the regulators' BaFin's public company register and in the ESMA register of MiCAR-authorised CASPs.
  1. Tangany in BaFin's public company register can be seen here.
  2. DLT Finance in BaFin's public company register can be seen here.

What to do?

Do I need to take any action right now?

No action is required from you at this time. Your account continues to operate as normal. Existing EEA clients will be gradually transitioned to this structure in phases to ensure a smooth experience.

Where can I find updates?

This FAQ is live and will continue to be updated on a regular basis. You can also follow updates on our official channels (Reddit, X, LinkedIn) and reach out to our 24/7 Client Care team.

What happens to my existing EEA account on July 1?

Existing EEA clients will be gradually transitioned to this structure in phases to ensure a smooth experience. Your account, products, and services continue to operate as normal.

What can I expect if I'm signing up after June 30?

New customers joining from June 30 onward will be onboarded directly through the EEA setup from day one. You'll have access to Nexo's products and services under the EEA framework.

How does this apply to existing customers versus new sign-ups?

Existing EEA clients will be gradually transitioned to this structure in phases to ensure a smooth experience. New customers joining from June 30 onward will be onboarded directly through the EEA setup from day one.

Assets & custody.

Are my assets protected?

Tangany holds client assets, onboarded on this EEA setup, in segregated, institutional-grade custody under EU regulatory standards. On top of this, Nexo's own multi-layered security infrastructure — the same you have relied on since 2018 — continues to apply.

How are my assets held?

Tangany keeps client assets strictly separate from its own, with individualised accounting allocating each asset to its respective owner. Custody is delivered using advanced cryptographic technologies, including Hardware Security Modules (HSM) and Multi-Party Computation (MPC), designed so that private keys cannot be accessed by Tangany employees or third parties. Tangany is MiCAR-licensed, supervised by German regulatory authorities, and ISO 27001-certified. Further details are available on tangany.com.

What about Ledger and Fireblocks?

Ledger and Fireblocks have been part of Nexo's custody infrastructure for years. For EEA clients under the new EEA setup, custody is provided by Tangany under its MiCAR authorisation.

Trading & brokerage.

Who will be my counterparty when I trade? (Ramp-Up Phase)

We are currently in the ramp-up phase and finalizing infrastructure optimization: DLT Finance will act as the trading counterparty for clients onboarded on the new EEA setup, providing the brokerage infrastructure behind your trades. DLT Finance is licensed under MiCAR and MiFID II.

Verify Nexo communications.

How can I verify that MiCA-related communications from Nexo are genuine?

All official Nexo communications come from @nexo.com domains and carry your personal Anti-Phishing Code in the email footer. If an email does not include your code, it is not from Nexo. You can set up your Anti-Phishing Code under My Profile > Security in the Nexo app. You can also verify any email, social media handle, or URL at channel-validator.

What should I do if I receive a suspicious email about MiCA?

If you receive a communication that claims to be from Nexo but does not carry your Anti-Phishing Code, do not click any links or share any information. You can verify the sender through the Channel Validator and report anything suspicious to our 24/7 Client Care team.